AI can make Indian banking faster, smarter, and more efficient — but it cannot manufacture trust or consumer-centricity. The real challenge is not technology, but whether institutions and policy can ensure AI serves inclusion and better consumer centricity, rather than scaling indifference, writes Corporate Advisor and Author Dr. Srinath Sridharan.
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What AI can fix in Indian banking, and what it cannot
AI can make Indian banking faster, smarter, and more efficient — but it cannot manufacture trust or consumer-centricity. The real challenge is not technology, but whether institutions and policy can ensure AI serves inclusion and better consumer centricity, rather than scaling indifference, writes Corporate Advisor and Author Dr. Srinath Sridharan.
Source link
Disclaimer
We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.
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