Sears department stores have largely disappeared across the United States, but the brand and its appliance repair service are still in business, complete with a modern twist: an AI chatbot and phone assistant named Samantha. As the historic retailer steps into the future, though, new research shows that conversations people had with the chatbot were publicly exposed online.
Since Sears is still a trusted name but largely out of the public eye, security researcher Jeremiah Fowler was surprised and alarmed…
