
In an agent-first enterprise, AI systems operate processes while humans set goals, define policy constraints, and handle exceptions.
“You need to shift the operating model to humans as governors and agents as operators,” says Scott Rodgers, global chief architect and U.S. CTO of the Deloitte Microsoft Technology Practice.
The agent-first imperative
With technology budgets for AI expected to increase more than 70% over the next two years, AI agents, powered by generative AI, are poised to…

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