Customer experience (CX) has always been the king of buzzwords, because we live in a customer-centric world. CX has evolved to become one of the most important cogs in the wheel driving consumer acquisition, retention and long-term business success for organizations operating across diverse domains.
Be the part of an amazing community of CX experts and professionals coming together to create an inspiring and valuable content while real-time interaction and networking was of high energy. Our full day mega summit will unite CX visionaries, Strategic Keynotes and Guest Speakers at the forefront who would share thought provoking insights on harnessing the full power of CX to drive business growth.
Key Highlights:
- Customer Experience (CX) Technology Trends To Look Out For In 2024 & Beyond
- Changing Customer Journey and Channel Management
- Data, Analytics and Insights in Customer Experience
- Discover the Tools & Technologies That Will Spearhead you on the Road for CX Success
- Customer Experience in the Age of AI
Sectors Joining:
- Banks
- NBFC
- Insurance Firms
- Fintech
- E-Commerce
- Unicorns & Startups
- FMGC
Who should Attend:
Director, VP, AVP, Heads of:
- Customer Experience
- Customer Engagement
- Head of Digital Transformation
- Innovation & Technology
- Head of Product Development