Built on WhatsApp for Business’ API, WATI raised $23 million in Series B led by Tiger Global

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Built on WhatsApp for Business’ API, WATI raised $23 million in Series B led by Tiger Global where returning investors Sequoia Capital India & Southeast Asia and new investors DST Global Partners and Shopify also participated.

WATI’s customer engagement software is based on the WhatsApp for Business API and allows customers to send personalised notifications. The startup currently has over 6,000 customers in 75 countries, including small and medium-sized businesses (SMBs) in industries such as house cleaning, schools, education centres, edtech, fintech, medical facilities, D2C brands, and Shopify stores. The platform includes a collaborative team inbox that multiple agents can access, as well as features such as smart routing, canned responses, data tagging, and analytics.

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Built on WhatsApp for Business’ API, WATI raised $23 million in Series B led by Tiger Global

Built on WhatsApp for Business’ API, WATI raised $23 million in Series B led by Tiger Global where returning investors Sequoia Capital India & Southeast Asia and new investors DST Global Partners and Shopify also participated.

WATI’s customer engagement software is based on the WhatsApp for Business API and allows customers to send personalised notifications. The startup currently has over 6,000 customers in 75 countries, including small and medium-sized businesses (SMBs) in industries such as house cleaning, schools, education centres, edtech, fintech, medical facilities, D2C brands, and Shopify stores. The platform includes a collaborative team inbox that multiple agents can access, as well as features such as smart routing, canned responses, data tagging, and analytics.

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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