Airbnb altered the price display on its app after customer complaints

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Airbnb Inc’s CEO tweeted on Monday that the vacation rental company would change the way prices are displayed on its platform.

“I’ve heard you loud and clear—you feel like prices aren’t transparent and checkout tasks are a pain,” CEO Brian Chesky said in a tweet. Starting next month, guests will be able to see the total price they are required to pay up front, according to Chesky. According to Chesky’s tweet, customers will now be able to see the full price breakdown, including Airbnb’s service fee, discounts, and taxes. According to Chesky, the San Francisco-based company’s search ranking algorithm will prioritise total price over nightly fare.

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Airbnb altered the price display on its app after customer complaints

Airbnb Inc’s CEO tweeted on Monday that the vacation rental company would change the way prices are displayed on its platform.

“I’ve heard you loud and clear—you feel like prices aren’t transparent and checkout tasks are a pain,” CEO Brian Chesky said in a tweet. Starting next month, guests will be able to see the total price they are required to pay up front, according to Chesky. According to Chesky’s tweet, customers will now be able to see the full price breakdown, including Airbnb’s service fee, discounts, and taxes. According to Chesky, the San Francisco-based company’s search ranking algorithm will prioritise total price over nightly fare.

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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