Airbnb altered the price display on its app after customer complaints

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Airbnb Inc’s CEO tweeted on Monday that the vacation rental company would change the way prices are displayed on its platform.

“I’ve heard you loud and clear—you feel like prices aren’t transparent and checkout tasks are a pain,” CEO Brian Chesky said in a tweet. Starting next month, guests will be able to see the total price they are required to pay up front, according to Chesky. According to Chesky’s tweet, customers will now be able to see the full price breakdown, including Airbnb’s service fee, discounts, and taxes. According to Chesky, the San Francisco-based company’s search ranking algorithm will prioritise total price over nightly fare.

Sreejit Kumar
Sreejit Kumar
Hi, I'm Sreejit Kumar, a journalist with a Master's degree in Journalism. Through my education and professional experience, I have developed a keen eye for detail and a passion for uncovering the truth. As an author for this news website, I am committed to delivering accurate, timely, and engaging stories that inform and entertain our readers.

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Airbnb altered the price display on its app after customer complaints

Airbnb Inc’s CEO tweeted on Monday that the vacation rental company would change the way prices are displayed on its platform.

“I’ve heard you loud and clear—you feel like prices aren’t transparent and checkout tasks are a pain,” CEO Brian Chesky said in a tweet. Starting next month, guests will be able to see the total price they are required to pay up front, according to Chesky. According to Chesky’s tweet, customers will now be able to see the full price breakdown, including Airbnb’s service fee, discounts, and taxes. According to Chesky, the San Francisco-based company’s search ranking algorithm will prioritise total price over nightly fare.

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Sreejit Kumar
Sreejit Kumar
Hi, I'm Sreejit Kumar, a journalist with a Master's degree in Journalism. Through my education and professional experience, I have developed a keen eye for detail and a passion for uncovering the truth. As an author for this news website, I am committed to delivering accurate, timely, and engaging stories that inform and entertain our readers.

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