From parents looking for the best education for their children to next-generation tech-savvy professionals looking to advance their careers, education technology company Byju’s has quickly become a beacon of hope for Indians seeking a better future.
In 2015, the startup launched its learning app, which quickly grew into a multibillion-dollar behemoth – and India’s leading edtech business – with members of the country’s burgeoning middle class seeking jobs and financial security in one of the world’s largest tech hubs. According to Byju employees, the company’s success is based on an abusive and exploitative work environment, as well as unethical sales practises that include profiling, pursuing, and pressuring potential customers from low-income backgrounds to purchase its courses.
According to Byju employees, the company’s success is based on an abusive and exploitative work environment, as well as unethical sales practises that include profiling, pursuing, and pressuring potential customers from low-income backgrounds to purchase its courses.
