Careem captains can now cancel a trip after 10 minutes if the customer is late, according to a recent update.
We’ve made some changes to the release times for captains in the UAE as part of our efforts to ensure that ride-hailing trips are dependable and fair for captains. A Careem spokesperson told Arabian Business that the release time is the period of time after which a captain may cancel a trip in the event of a no-show. If the rider does not start the ride after 10 minutes, customers will be charged. When a rider cancels within five minutes of booking a trip, they typically pay AED12.
Disclaimer
We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.
