Amazon Flex, Dunzo, Ola, Uber, and PharmEasy received a 0/10 rating on the Fairwork India Ratings 2022, which ranks companies based on the working conditions of gig workers in relation to the minimum standards of fair work. The platform with the highest score, 7/10, was Urban Company.
This comes as companies such as Ola and Uber face regulatory challenges, longer wait times, and driver demands to raise fares and reduce app commissions. While companies like Swiggy and Dunzo have faced worker protests over rate changes, incentive changes, and the length of time workers must stay logged in. The report rated 12 Indian platforms on fair pay, fair conditions, fair contracts, fair management, and fair representation, including Amazon Flex, Bigbasket, Dunzo, Flipkart, Ola, PharmEasy, Porter, Swiggy, Uber, Urban Company, Zepto, and Zomato.