OpenAI plans to present measures to Italian authorities on Thursday to address concerns that led to the ban of its ChatGPT chatbot in Italy last week.
The Italian agency, also known as Garante, accused Microsoft Corp-backed OpenAI of failing to verify the age of ChatGPT users and of the “lack of any legal basis that justifies the massive collection and storage of personal data” in order to “train” the chatbot.
The agency stated that it has no intention of stifling AI development, but emphasised the importance of adhering to rules aimed at protecting the personal data of Italian and European citizens.
OpenAI pledged to be more transparent about how it handles user data and verifies user ages in a video conference late Wednesday, according to the authority. OpenAI CEO Sam Altman was in attendance.
The company stated that it would send Garante a document outlining the steps it would take in response to its requests. The data authority stated that it would evaluate OpenAI’s proposals.
The Italian ban has piqued the interest of other European privacy regulators, who are investigating whether harsher measures are required to rein in chatbots and whether such actions should be coordinated.