Jordan Ahli Bank, the first bank in the Middle East to embrace artificial intelligence in customer service, launched its new artificial intelligence system “ahliGPT” in a pioneering move. This reflects the bank’s vision of incorporating artificial intelligence into its operations and improving the quality of services provided. “ahliGPT” allows customers to get quick and accurate answers to their banking and financial service-related questions and problems, saving time and effort for both employees and customers.
Furthermore, Jordan Ahli Bank continues to improve its operations in the areas of financial technology, as it seeks to improve its customers’ experiences by adopting the latest technology and smart innovations, and focuses on enhancing the capabilities of its employees and training them to deal with this new technology to ensure the continuity of providing high-quality services and keeping pace with the rapid developments in the world of artificial intelligence. Furthermore, the bank is working to improve customer privacy by implementing the most recent security standards in the use of AI technologies, which will ensure the security of customer information and transaction details.