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In 2019, Amazon upgraded its Alexa assistant with a feature that enabled it to detect when a customer was likely frustrated — and respond with proportionately more sympathy. If a customer asked Alexa to play a song and it queued up the wrong one, for example, and then the customer said “No, Alexa” in an […]
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In 2019, Amazon upgraded its Alexa assistant with a feature that enabled it to detect when a customer was likely frustrated — and respond with proportionately more sympathy. If a customer asked Alexa to play a song and it queued up the wrong one, for example, and then the customer said “No, Alexa” in an […]
© 2023 TechCrunch. All rights reserved. For personal use only.
We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.
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