Google Pilots RCS-Search Integration For AI-Powered Business Messaging In India

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SUMMARY

RCS, an advanced version of traditional SMS, supports two-way communication with rich media such as images, voice messages, location sharing, and PDF documents

Google’s RCS integration will allow users searching for a company’s customer service contact to directly chat with a live agent or AI bot through their smartphone’s SMS inbox

This development comes at a time when Google has been expanding its base in India by working to establish its base in Tamil Nadu

Tech giant Google has reportedly started a pilot to…



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Google Pilots RCS-Search Integration For AI-Powered Business Messaging In India


SUMMARY

RCS, an advanced version of traditional SMS, supports two-way communication with rich media such as images, voice messages, location sharing, and PDF documents

Google’s RCS integration will allow users searching for a company’s customer service contact to directly chat with a live agent or AI bot through their smartphone’s SMS inbox

This development comes at a time when Google has been expanding its base in India by working to establish its base in Tamil Nadu

Tech giant Google has reportedly started a pilot to…



Source link

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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