Zomato Pay and Swiggy Diner may have a negative impact on the restaurant industry in the long run: NRAI

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The National Restaurants Association of India (NRAI) has gone all out against foodtech behemoths Zomato and Swiggy over their new offerings.

In a statement, the NRAI urged all of its partner restaurants to make a ‘informed decision’ on Zomato Pay and Swiggy Diner, which it said could ‘adversely impact’ the overall restaurant industry in the long run. Zomato Pay enables partner restaurants to target engagement by offering discounts and promotions to customers directly through the app. It also provides a payment service to users who access the app directly. Swiggy Diner, on the other hand, allows users to book tables at restaurants at ‘discounted prices.’

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Zomato Pay and Swiggy Diner may have a negative impact on the restaurant industry in the long run: NRAI

The National Restaurants Association of India (NRAI) has gone all out against foodtech behemoths Zomato and Swiggy over their new offerings.

In a statement, the NRAI urged all of its partner restaurants to make a ‘informed decision’ on Zomato Pay and Swiggy Diner, which it said could ‘adversely impact’ the overall restaurant industry in the long run. Zomato Pay enables partner restaurants to target engagement by offering discounts and promotions to customers directly through the app. It also provides a payment service to users who access the app directly. Swiggy Diner, on the other hand, allows users to book tables at restaurants at ‘discounted prices.’

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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