Flipkart responds to Big Billion Days sale blunders

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Flipkart responded on Tuesday to the social media backlash it received following its Big Billion Days sale gaffes. Flipkart stated in a statement that the e-commerce company has identified the problem and has initiated legal action against the “errant party.”

“As a customer-focused organisation, Flipkart has a zero-tolerance policy for any incident that undermines customer trust.” “It is critical to us that our customers have the best online shopping experience possible,” Flipkart stated. Flipkart recently found itself in hot water after some of its customers complained that they did not receive the products they ordered online during the website’s Big Billion Days sale. In one such instance, a customer ordered a laptop for his father, but instead received a few Ghadi detergent bars. Flipkart responded to the incident by saying that while it was a ‘open box delivery’ option, the customer received the item without inspecting it.

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Flipkart responds to Big Billion Days sale blunders

Flipkart responded on Tuesday to the social media backlash it received following its Big Billion Days sale gaffes. Flipkart stated in a statement that the e-commerce company has identified the problem and has initiated legal action against the “errant party.”

“As a customer-focused organisation, Flipkart has a zero-tolerance policy for any incident that undermines customer trust.” “It is critical to us that our customers have the best online shopping experience possible,” Flipkart stated. Flipkart recently found itself in hot water after some of its customers complained that they did not receive the products they ordered online during the website’s Big Billion Days sale. In one such instance, a customer ordered a laptop for his father, but instead received a few Ghadi detergent bars. Flipkart responded to the incident by saying that while it was a ‘open box delivery’ option, the customer received the item without inspecting it.

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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