The massive car dealership outage could be cleared up by July 4th

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Car dealerships hamstrung by outages following two cyberattacks against CDK Global in June might finally be able to use their systems again this week, as the company says it aims to get dealers back online by July 4th.

“We are continuing our phased approach to the restoration process and are rapidly bringing dealers live on the Dealer Management System (DMS),” Lisa Finney, a CDK Global spokesperson, says in a statement to The Verge. “We anticipate all dealers connections will be live by late Wednesday, July 3 or early morning Thursday, July 4. Our Customer Care channels have also been restored and customers can call, chat, or submit eCases if they need assistance.”

CDK Global provides software for nearly 15,000 car dealerships, and following two cyberattacks on June 19th and June 20th, it proactively shut its systems down. As a result, some dealerships, which rely on CDK Global’s software for things like tracking car sales and scheduling maintenance, have had to resort to using pen and paper.

CDK Global has already brought “two small groups of dealers” and “one large publicly traded dealer group” back live on its DMS, according to a statement given to CBS MoneyWatch.



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The massive car dealership outage could be cleared up by July 4th


Car dealerships hamstrung by outages following two cyberattacks against CDK Global in June might finally be able to use their systems again this week, as the company says it aims to get dealers back online by July 4th.

“We are continuing our phased approach to the restoration process and are rapidly bringing dealers live on the Dealer Management System (DMS),” Lisa Finney, a CDK Global spokesperson, says in a statement to The Verge. “We anticipate all dealers connections will be live by late Wednesday, July 3 or early morning Thursday, July 4. Our Customer Care channels have also been restored and customers can call, chat, or submit eCases if they need assistance.”

CDK Global provides software for nearly 15,000 car dealerships, and following two cyberattacks on June 19th and June 20th, it proactively shut its systems down. As a result, some dealerships, which rely on CDK Global’s software for things like tracking car sales and scheduling maintenance, have had to resort to using pen and paper.

CDK Global has already brought “two small groups of dealers” and “one large publicly traded dealer group” back live on its DMS, according to a statement given to CBS MoneyWatch.



Source link

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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