Fitbit got sued in Australia for misleading consumers on faulty devices

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According to the Australian Competition and Consumer Commission, Fitbit LLC has begun court proceedings for allegedly making false or misleading claims to consumers about their guarantee rights on faulty devices.

According to the Australian Competition and Consumer Commission (ACCC), Fitbit claimed that between May 2020 and February 2022, consumers would not be entitled to a refund unless they returned a faulty product within 45 days of purchase or shipment, which is contrary to Australian Consumer Law. “All consumers have automatic consumer guarantee rights that cannot be waived, limited, or modified. Consumer guarantee rights exist in addition to any manufacturer warranties “ACCC Chair Gina Cass-Gottlieb stated According to the regulator, Australian Consumer Law does not require a 45-day refund period, nor do consumer rights in relation to faulty replacement goods depend on when the original product was purchased.

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We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

Sreejit Kumar
Sreejit Kumar
Hi, I'm Sreejit Kumar, a journalist with a Master's degree in Journalism. Through my education and professional experience, I have developed a keen eye for detail and a passion for uncovering the truth. As an author for this news website, I am committed to delivering accurate, timely, and engaging stories that inform and entertain our readers.

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Fitbit got sued in Australia for misleading consumers on faulty devices

According to the Australian Competition and Consumer Commission, Fitbit LLC has begun court proceedings for allegedly making false or misleading claims to consumers about their guarantee rights on faulty devices.

According to the Australian Competition and Consumer Commission (ACCC), Fitbit claimed that between May 2020 and February 2022, consumers would not be entitled to a refund unless they returned a faulty product within 45 days of purchase or shipment, which is contrary to Australian Consumer Law. “All consumers have automatic consumer guarantee rights that cannot be waived, limited, or modified. Consumer guarantee rights exist in addition to any manufacturer warranties “ACCC Chair Gina Cass-Gottlieb stated According to the regulator, Australian Consumer Law does not require a 45-day refund period, nor do consumer rights in relation to faulty replacement goods depend on when the original product was purchased.

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

Sreejit Kumar
Sreejit Kumar
Hi, I'm Sreejit Kumar, a journalist with a Master's degree in Journalism. Through my education and professional experience, I have developed a keen eye for detail and a passion for uncovering the truth. As an author for this news website, I am committed to delivering accurate, timely, and engaging stories that inform and entertain our readers.

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