Paytm Eyeing Foray Into Ride Hailing Space With Autorickshaw Offerings, To Challenge Ola, Uber

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SUMMARY

Paytm is planning to offer auto rickshaw booking services through ONDC in tier I cities such as Delhi, Bengaluru and Chennai

Paytm is currently testing the ride-hailing feature on its app with select users and might also offer cab booking services at a later stage

This comes at a time when the competition in India’s crowded ride-hailing sector is heating up, with the emergence of new players such as Rapido, BluSmart, and others

Fintech giant paytm is planning to venture into the ride hailing space by offering auto rickshaw booking services through the open network for digital commerce (ONDC), a move that will challenge the market dominance of Ola and Uber.

The company is looking to offer these rides in Tier I cities such as Delhi, Bengaluru and Chennai, Moneycontrol reported.

Paytm is currently testing the ride-hailing feature on its app with select users and might also offer cab booking services at a later stage, the report added.

In the past two years, Paytm has piloted and rolled out several e-commerce offerings on ONDC, such as food delivery, grocery, fashion and electronics. 

Auto-rickshaws booked on the Paytm app are facilitated by ONDC-backed Namma Yatri, which offers its services to driver partners for a subscription fee, as opposed to the traditional commission structure.

Last month, Namma Yatri began offering cab booking services in Bengaluru. It also offers cab-hailing services in Kochi, Kolkata and Chennai.

In January, Namma Yatri entered the Chennai and Delhi markets to offer auto rides to customers.

Since its inception in 2022, Namma Yatri has partnered with more than 2.1 Lakh drivers, 50 Lakh customers and completed 3.3 Cr trips in seven cities, including Bengaluru, Mysuru, Hyderabad and Kolkata.

Recently, it also signed a deal with Google Maps and ONDC to enhance public transport services in the country.

The development comes at a time when the competition in India’s crowded ride-hailing sector is heating up, with the emergence of new players such as Rapido, BluSmart, and inDrive among others.

The increasing competition in the ride-hailing industry has benefitted gig workers, with platforms tweaking their business models or reducing their commission rates.

For instance, Swiggy-backed bike-taxi platform Rapido runs a subscription fee model for drivers and does not charge any commission on rides, while inDrive charges its drivers in India a commission fee of 10-12%, significantly lower than Ola and Uber’s 20-30% commission.

With the Indian cab services market getting more competitive, ride-hailing giants Ola and Uber are scrambling to introduce new measures to retain their supply.

Last month, Ola and Uber rolled out a subscription fee model for their driver partners for auto-rickshaws, doing away with the old structure of commission on auto rides.

In November last year, Uber rolled out the Uber Pro programme, offering incentives to driver partners, including area preference, discounted vehicle maintenance, motor insurance and micro-credit services. 

 




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Paytm Eyeing Foray Into Ride Hailing Space With Autorickshaw Offerings, To Challenge Ola, Uber

SUMMARY

Paytm is planning to offer auto rickshaw booking services through ONDC in tier I cities such as Delhi, Bengaluru and Chennai

Paytm is currently testing the ride-hailing feature on its app with select users and might also offer cab booking services at a later stage

This comes at a time when the competition in India’s crowded ride-hailing sector is heating up, with the emergence of new players such as Rapido, BluSmart, and others

Fintech giant paytm is planning to venture into the ride hailing space by offering auto rickshaw booking services through the open network for digital commerce (ONDC), a move that will challenge the market dominance of Ola and Uber.

The company is looking to offer these rides in Tier I cities such as Delhi, Bengaluru and Chennai, Moneycontrol reported.

Paytm is currently testing the ride-hailing feature on its app with select users and might also offer cab booking services at a later stage, the report added.

In the past two years, Paytm has piloted and rolled out several e-commerce offerings on ONDC, such as food delivery, grocery, fashion and electronics. 

Auto-rickshaws booked on the Paytm app are facilitated by ONDC-backed Namma Yatri, which offers its services to driver partners for a subscription fee, as opposed to the traditional commission structure.

Last month, Namma Yatri began offering cab booking services in Bengaluru. It also offers cab-hailing services in Kochi, Kolkata and Chennai.

In January, Namma Yatri entered the Chennai and Delhi markets to offer auto rides to customers.

Since its inception in 2022, Namma Yatri has partnered with more than 2.1 Lakh drivers, 50 Lakh customers and completed 3.3 Cr trips in seven cities, including Bengaluru, Mysuru, Hyderabad and Kolkata.

Recently, it also signed a deal with Google Maps and ONDC to enhance public transport services in the country.

The development comes at a time when the competition in India’s crowded ride-hailing sector is heating up, with the emergence of new players such as Rapido, BluSmart, and inDrive among others.

The increasing competition in the ride-hailing industry has benefitted gig workers, with platforms tweaking their business models or reducing their commission rates.

For instance, Swiggy-backed bike-taxi platform Rapido runs a subscription fee model for drivers and does not charge any commission on rides, while inDrive charges its drivers in India a commission fee of 10-12%, significantly lower than Ola and Uber’s 20-30% commission.

With the Indian cab services market getting more competitive, ride-hailing giants Ola and Uber are scrambling to introduce new measures to retain their supply.

Last month, Ola and Uber rolled out a subscription fee model for their driver partners for auto-rickshaws, doing away with the old structure of commission on auto rides.

In November last year, Uber rolled out the Uber Pro programme, offering incentives to driver partners, including area preference, discounted vehicle maintenance, motor insurance and micro-credit services. 

 




Source link

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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