Zomato is testing lower fees for late deliveries

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While Zomato and Swiggy have emerged as undisputed leaders in the country’s online delivery market, both platforms have been chastised for charging exorbitant delivery fees.

Zomato appears to be attempting to address this issue by introducing a feature in the app for a lower delivery fee in exchange for a slightly delayed delivery. According to a notification seen by Inc42, the Zomato app offered a customer the option to pay INR 9 less than the standard delivery charge for a 15-minute wait for food delivery. Zomato and Swiggy have frequently been chastised on social media, with users pointing out that the platform charges more for delivery of the same food than its competitors.

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Zomato is testing lower fees for late deliveries

While Zomato and Swiggy have emerged as undisputed leaders in the country’s online delivery market, both platforms have been chastised for charging exorbitant delivery fees.

Zomato appears to be attempting to address this issue by introducing a feature in the app for a lower delivery fee in exchange for a slightly delayed delivery. According to a notification seen by Inc42, the Zomato app offered a customer the option to pay INR 9 less than the standard delivery charge for a 15-minute wait for food delivery. Zomato and Swiggy have frequently been chastised on social media, with users pointing out that the platform charges more for delivery of the same food than its competitors.

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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